AppleCare+ for iPhone

AppleCare+

Your iPhone goes everywhere with you

Protect it with AppleCare+

Protection for your iPhone from the people who know your Apple products best. AppleCare+ includes accidental damage protection.1 Theft and Loss option available. Choose the plan that is right for you.

Watch a video about AppleCare+

Geek Squad agent with customer

One stop for technical support

  • 24/7 priority access to Apple experts by chat or phone2
  • Mail-in or carry-in repairs
  • Express Replacement Service3
iPhone 12

Hardware coverage for your iPhone

  • Hardware coverage for your iPhone, battery, and included earphones and accessories1
  • Coverage includes unlimited incidents of accidental damage protection, each subject to a service fee of $29 for screen or back glass damage, or $99 for any other damage, plus applicable tax
iPhones

Choose AppleCare+ with Theft and Loss

Coverage includes unlimited incidents of accidental damage, and up to two incidents of theft or loss in 12 months, each subject to a service fee or deductible of:   

  • $29 for screen-only damage
  • $29 for back glass damage (applies to iPhone 12 or newer)
  • $99 for any other accidental damage
  • $149 for theft or loss4

See a summary of benefits in the disclosures section.

Apple products

Software support

  • Includes iOS, iCloud and Apple-branded iPhone apps
  • Help connecting to wireless networks
AppleCare+

Add AppleCare+ at the time of a repair

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.5

How to buy AppleCare+ for your iPhone

Online

Add your iPhone selection to your cart. You will be able to add AppleCare+ during the checkout process.

In store

During checkout, ask for AppleCare+ to be added to your iPhone purchase.

Post-purchase

Your iPhone is eligible to add AppleCare+ up to 60 days after purchase. If you purchased your iPhone in store or online, visit a Best Buy store with proof of purchase and receive a visual inspection of it. Alternatively, if you purchased your device online, add directly through your online purchase history. This may be subject to a remote diagnostic inspection and serial number verification.

We are an Apple Authorized Service Provider

Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Learn more

Get service and support for your iPhone

AppleCare+ logo

Apple service for AppleCare Products

Visit an Apple Store, call Apple at 1-800-275-2273, or visit Apple Support.

By clicking on the Apple Support link, you are entering a site hosted and operated by Apple. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

iPhones

AppleCare+ Monthly Pay Plan

If you need to update your billing preferences on your AppleCare+ Monthly Pay Plan for iPhone, please contact 1-800-433-5778.

AppleCare+ logo

How to file a Theft and Loss claim4

Sign in with your Apple ID and you'll be guided through the process.

By going to Apple.com you are leaving BestBuy.com and entering a site hosted and operated by Apple. Please review their Privacy Policy. Different terms and conditions may apply.

  1. Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. There are no service fees or deductibles for mechanical failures. 
  2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
  3. Express Replacement Service is not available under the screen replacement service fee or deductible.
  4. Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.
  5. Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

Disclosures

AppleCare+ with Theft and Loss is an optional device protection program available for Apple Watch, iPad, and iPhone that provides combined benefits under a service contract (AppleCare+) and an insurance policy (Theft & Loss). Purchase of either the service contract or insurance policy is not required to purchase an Apple Watch, iPad, or iPhone. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. See AppleCare+ Terms and Conditions or AppleCare+ with Theft and Loss Insurance Documents. By clicking on one of these links, you are entering a site hosted and operated by another entity. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

Theft and Loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.

For a summary of benefits, see this AppleCare+ with Theft and Loss brochure. For New York residents, see this AppleCare+ with Theft and Loss brochure.

The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation with its registered office at c/o CT Corporation, 3800 N. Central Avenue, Suite 460, Phoenix, Arizona 85012, and doing business in the state of Texas as Apple CSC, Inc. is the obligor of AppleCare+ plans and Apple Inc. TDLR License #300, a California corporation with its registered office at One Apple Park Way, Cupertino, California 95014, is the administrator.

Theft and Loss insurance coverage is underwritten by New Hampshire Insurance Company NAIC#23841, 1271 Ave of the Americas, FL 37, New York, NY 10020-1304, 212-770-7000. Coverage is provided under a group policy issued to AppleCare Service Company, Inc. in all states except in New York where the policy is issued to Apple, Inc. Theft and Loss coverage is subject to certain terms, conditions, and limitations. Theft and Loss can be purchased separately by sending an email to contractcreation@aig.com or calling (866) 243-6434.

To ensure that you can sign in and access Find My, it's important to remember your Apple Account and password and keep your account information up to date. If you use two-factor authentication for Apple Account, it's recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in.

To ensure that you can sign in and access Find My, it's important to remember your Apple Account and password and keep your account information up to date. If you use two-factor authentication for Apple Account, it's recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in.

To make a Theft or Loss claim, please visit Apple’s website. If you click on this link, you will leave BestBuy.com and enter a site hosted and operated by Apple. Please review their Privacy Policy. Different terms and conditions may apply.