Refund policy

Return period

Most products can be returned within 15 days after you receive them.

Start a return

Contact us with your order number, the product and the reason for your request. Wait for return instructions before sending an item.

Preparing your item

Include its accessories and packaging. Remove your personal data and accounts from electronic devices before returning them.

Damaged or incorrect items

Contact us during the return period if your item arrives damaged, defective or different from your order. Include photos to help us review the issue.

Refunds

Approved refunds are issued to the original payment method. Your bank may require additional time to display the credit.